SERVICE QUALITY
By: Brown, Stephen W.
Material type: BookPublisher: Lexington Lexington c1991Description: xv,350.ISBN: 0669211524.Subject(s): Service Industries -- Quality Control -- CongressesDDC classification: 658.562 | Se65Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Books | PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.562 Se65 (Browse shelf) | Book Request | Available | A111518 |
Total holds: 0
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