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1.
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QUALITY ASSURANCE
by Stebbing, Lionel. Material type:  Book; Format:
print
; Literary form:
not fiction
Description: vii,231.Publisher: Chichester, Ellis Horwood Horwood 1986Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.568 St31q] (1).
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2.
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INTEGRATING PRODUCTIVITY AND QUALITY MANAGEMENT
by Edosomwan, Johnson Aimie. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvii,360.Publisher: New York Marcel Dekker 1987Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5 Ed77i] (1).
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3.
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MANAGING QUALITY FOR HIGHER PROFITS
by Broh, Robert A. Material type: Book; Format:
print
; Literary form:
not fiction
Description: viii,200.Publisher: New York Mcgraw-Hill 1982Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B786m] (1).
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4.
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TOTAL QUALITY MANAGEMENT
by Oakland, John S. Material type: Book Description: xi,316.Publisher: Oxford Heinemann Professional Pub. c1989Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 Oa4t] (1).
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5.
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QUALITY MANAGEMENT SYSTEM
by Willborn, Walter. Material type: Book Description: x,212.Publisher: New York Industrial Pr. c1989Availability: Items available for reference: PK Kelkar Library, IIT Kanpur [Call number: 658.562 W663q] (1).
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6.
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ISO 9000
by Bagchi, Tapan P. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,408.Publisher: Allahabad A. H. Wheeler 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B146i] (1).
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7.
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ISO 9000
by Bagchi, Tapan P. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,408.Publisher: Allahabad A. H. Wheeler 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B146i] (1).
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8.
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QUALITY PLANNING AND ANALYSIS
by Juran, J. M | Gryna, Frank M. Edition: 3rdMaterial type: Book; Format:
print
; Literary form:
not fiction
Description: xxi,634.Publisher: New York Mcgraw-Hill 1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 J974q3] (1).
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9.
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ISO 9000
by Bagchi, Tapan P. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,408.Publisher: Allahabad A. H. Wheeler 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B146i] (1).
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10.
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ISO 9000
by Bagchi, Tapan P. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,408.Publisher: Allahabad A. H. Wheeler 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B146i] (1).
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11.
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JURAN ON LEADERSHIP FOR QUALITY
by Juran, J. M. Material type: Book Description: vii,376.Publisher: New York Free Press c1989Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 J974j] (1).
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12.
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IMPLEMENTING THE ISO 9000 SERIES
by Lamprecht, James L. Material type: Book Description: xviii,262.Publisher: New York Marcel Dekker c1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 L199i] (1).
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13.
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MANAGEMENT OF QUALITY ASSURANCE
by Sinha, Madhav N | Willborn, Walter W. O. Material type: Book Description: xvi,666.Publisher: New York John Wiley c1985Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 Si64m] (1).
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14.
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QUALITY ASSURANCE MANAGEMENT
by Fox, Michael J. Material type: Book Description: xii,377.Publisher: London Chapman & Hall c1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 F832q] (1).
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15.
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CALIBRATION THE RFOUNDATION FOR ISO 9000 AND TQM
by Subburaj,R. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xiv,245.Publisher: Allied Pub., New Delhi 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 SU14C] (1).
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16.
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Q.A.
: QUALITY ASSURANCE IN LIBRARIES
by Margaret Haines Tayler,Tom No Wilson | Wilson,Tom. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xiv,158.Publisher: Canadian Library Association,Ottawa 1990Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 027 Q25] (1).
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17.
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UNDERSTANDING CUSTOMER VALUES AND SATISFACTION
by Woodruff,Robert | Gardial,Sarah F. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvii,338.Publisher: Infrinity Books, New Delhi 2000Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.812 W26U] (1).
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18.
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ISO 9000
by Bagchi,Tapan P. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,408.Publisher: A.H. Wheeler, Allahabad 1994Availability: Items available for reference: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B146I] (1).
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19.
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SERVICE QUALITY IN LEISURE AND TOURISM
by Williams,Christine | Buswell,John. Material type: Book; Format:
print
; Literary form:
not fiction
Description: ix,230.Publisher: Cabi Publishing, Cambridge 2003Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 910.684 W671S] (1).
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20.
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QUALITY MANAGEMENT IN CONSTRUCTION - SURVEY OF EXPERIENCES WITH BS 5750
by . Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,72.Publisher: Ciria, London 1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 690.0941 Q25] (1).
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