UNDERSTANDING CUSTOMER VALUES AND SATISFACTION
By: Woodruff,Robert.
Contributor(s): Gardial,Sarah F.
Material type:
BookPublisher: Infrinity Books, New Delhi 2000Description: xvii,338.ISBN: 8187233184.Subject(s): Quality Assurance | Customer Services | Customer SatisfactionDDC classification: 658.812 | W26U
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 W26U (Browse shelf) | Book Request | Available | A130137 |
Total holds: 0
Includes Bibliographical References And Index
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