Customer satisfaction measurement simplified : a step-by-step guide for ISO 9001 :2000 certification
By: Vavra, Terry G.
Material type:
Visual materialPublisher: Terry G Vavra 2002Subject(s): 658.562 V47cDDC classification: A135992 | A1.3
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
USB/CD/DVD
|
PK Kelkar Library, IIT Kanpur | CARS | A135992 A1.3 (Browse shelf) | Reference | ER1278 |
Total holds: 0
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