SERVICE LEADERSHIP
By: Gronfeldt,Svafa.
Contributor(s): Strother,Judith.
Material type:
BookPublisher: Sage Publications, Thousand Oaks 2006Description: xiii,319.ISBN: 1412913756.Subject(s): Customer Services -- ManagementDDC classification: 658.812 | G898S
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 G898S (Browse shelf) | Book Request | Available | A154658 |
Total holds: 0
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