CUSTOMER-DRIVEN SERVICES MANAGEMENT
By: Balachandran,S.
Material type:
BookPublisher: Response Books, New Delhi 2004Edition: 2d.Description: 304.ISBN: 8178293897.Subject(s): Customer Services -- India -- ManagementDDC classification: 658.8120954 | B18C2
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | General Stacks | 658.8120954 B18C2 (Browse shelf) | Available | A149118 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur Shelves , Collection code: General Stacks Close shelf browser
| 658.812 Sp31o The nordstrom way to customer service excellence | 658.812 Z34D DELIVERING QUALITY SERVICE | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT | 658.8120954 B18C2 CUSTOMER-DRIVEN SERVICES MANAGEMENT | 658.816 C686 Prices, markets and welfare | 658.816 Sh97h How to price | 658.818 F76 FORECASTING VOLATILITY IN THE FINANCIAL MARKETS |
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