CUSTOMER-DRIVEN SERVICES MANAGEMENT
By: Balachandran,S.
Material type:
BookPublisher: Response Books, New Delhi 2004Edition: 2d.Description: 304.ISBN: 8178293897.Subject(s): Customer Services -- India -- ManagementDDC classification: 658.8120954 | B18C2
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | General Stacks | 658.8120954 B18C2 (Browse shelf) | Available | A149118 |
Total holds: 0
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