MANAGING SERVICE QUALITY V.3
By: Paul Kunst,Jos Lemmink.
Contributor(s): Lemmink,Jos.
Material type:
BookSeries: Series Quality Management In Services. Publisher: Paul Chapman Pub., London 1997Description: 184.ISBN: 185396362 3.Subject(s): Service Industries | Quality ControlDDC classification: 338.40684 | M119
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 338.40684 M119 (Browse shelf) | Book Request | Available | A147462 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur Shelves , Collection code: COMPACT STORAGE (BASEMENT) Close shelf browser
| 338.40212 Un3 PROFILES OF MANUFACTURING ESTABLISHMENTS | 338.4025 E126 ELECTRONIC NEWS FINANCIAL FACT BOOK AND DIRECTORY | 338.4025 El26 Electronic news financial fact book & directory 1965 | 338.40684 M119 MANAGING SERVICE QUALITY V.3 | 338.40688 R897m Marketing your service business | 338.40942 F459C2 THE CURSE OF THE FACTORY SYSTEM | 338.409421 M364g GREATER LONDON |
There are no comments for this item.