MANAGING SERVICE QUALITY V.3
By: Paul Kunst,Jos Lemmink.
Contributor(s): Lemmink,Jos.
Material type:
BookSeries: Series Quality Management In Services. Publisher: Paul Chapman Pub., London 1997Description: 184.ISBN: 185396362 3.Subject(s): Service Industries | Quality ControlDDC classification: 338.40684 | M119
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 338.40684 M119 (Browse shelf) | Book Request | Available | A147462 |
Total holds: 0
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