MANAGING HIGH-TECH SERVICES USING A CRM STRATEGY
By: Blumberg,D F.
Material type:
BookPublisher: St. Lucie Press, Boca Raton c2003Description: xv,357.ISBN: 1574443461.Subject(s): Customer Serives -- Management | Strategic PlanningDDC classification: 658.812 | B625M
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 B625M (Browse shelf) | Book Request | Available | A142752 |
Total holds: 0
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