CUSTOMER RELATIONSHIP MANAGEMENT : the ultimate guide to the efficient use of CRM
Contributor(s): B.V., SCN Education [ed.].
Material type:
BookPublisher: Braunschweig Vieweg & Sons 2001Edition: 1.Description: 406p.ISBN: 3528057521.Subject(s): Customer Relations -- ManagementDDC classification: 658.812 | C969
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 C969 (Browse shelf) | Available | A135571 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur Shelves , Collection code: General Stacks Close shelf browser
| 658.812 AL53A ANALYSIS OF CUSTOMER SATISFACTION DATA | 658.812 B268r Relationship marketing | 658.812 C968 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 C969 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 D983C CRM HANDBOOK | 658.812 G748M GOWER HANDBOOK OF CUSTOMER SERVICE | 658.812 H461S THE SERVICE PROFIT CHAIN |
There are no comments for this item.