SERVICE MANAGEMENT (Record no. 349596)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00560pam a2200193a 44500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160408b2004 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071110925 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Item number | F584S4 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons,James A. |
| 245 1# - TITLE STATEMENT | |
| Title | SERVICE MANAGEMENT |
| Statement of responsibility, etc. | OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | |
| Name of publisher, distributor, etc. | Mcgraw-Hill, New York |
| Date of publication, distribution, etc. | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx,587 |
| 500 ## - GENERAL NOTE | |
| General note | Includes Cd-Rom |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service Industries -- Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Fitzsimmons,Mona J. |
| 964 ## - | |
| -- | Text |
| -- | CIRC |
| 997 ## - | |
| -- | A150391 T A150390 T |