658 / C362s
Chang, C.M.
Service systems management and engineering : creating strategic differentiation and operational excellence / C.M. Chang .- New Jersey: John Wiley & Sons, 2010 .- xxx, 690p .
ISBN: 9780470423325
Subject Headings:
Systems engineering;
Copy Details:
Acc. No.: A169060, Full Call No.: 658 C362s, Item type: Books , Location: General Stacks,
------------------------- --------------------- ------ --------- ------- ------- --------- --------
Chang, C.M.
Service systems management and engineering : creating strategic differentiation and operational excellence / C.M. Chang .- New Jersey: John Wiley & Sons, 2010 .- xxx, 690p .
ISBN: 9780470423325
Subject Headings:
Systems engineering;
Copy Details:
Acc. No.: A169060, Full Call No.: 658 C362s, Item type: Books , Location: General Stacks,
------------------------- --------------------- ------ --------- ------- ------- --------- --------