000			01563 a2200289 4500
003			OSt
020			_a9780128158470
040			_cIIT Kanpur
041			_aeng
082			_a658.406 _bH228b4
100			_aHarmon, Paul
245			_aBusiness process change [4th. ed.] _ba business process management guide for managers and process professionals _cPaul Harmon
250			_a4th ed.
260			_bMorgan Kaufmann _c2019 _aCambridge
300			_axxxvi, 497p
520			_aBusiness Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. --www.elsevier.com
650			_aElectronic commerce
650			_aOrganizational change
650			_aSystem design
650			_aElectronic commerce
650			_aOrganizational change
650			_aSystem design
650			_aBusiness -- Data processing -- Management
700			_aRosemann, Michael [fore.]
700			_aDavenport, Thomas H. [fore.]
942			_cBK
999			_c567302 _d567302