000 07559nam a2200733 i 4500
001 7450876
003 IEEE
005 20200413152921.0
006 m eo d
007 cr cn |||m|||a
008 160416s2016 caua foab 000 0 eng d
020 _a9781627057608
_qebook
020 _z9781627057592
_qprint
024 7 _a10.2200/S00706ED1V01Y201602HCI034
_2doi
035 _a(CaBNVSL)swl00406401
035 _a(OCoLC)946773480
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aQA76.9.H85
_bB526 2016
082 0 4 _a004.019
_223
100 1 _aBlandford, Ann.,
_eauthor.
245 1 0 _aQualitative HCI research :
_bgoing behind the scenes /
_cAnn Blandford, Dominic Furniss, Stephann Makri.
246 3 _aQualitative human-computer interaction research.
264 1 _aSan Rafael, California (1537 Fourth Street, San Rafael, CA 94901 USA) :
_bMorgan & Claypool,
_c2016.
300 _a1 PDF (xix, 115 pages) :
_billustrations.
336 _atext
_2rdacontent
337 _aelectronic
_2isbdmedia
338 _aonline resource
_2rdacarrier
490 1 _aSynthesis lectures on human-centered informatics,
_x1946-7699 ;
_v# 34
538 _aMode of access: World Wide Web.
538 _aSystem requirements: Adobe Acrobat Reader.
500 _aPart of: Synthesis digital library of engineering and computer science.
504 _aIncludes bibliographical references (pages 101-114).
505 0 _a1. Introduction -- 1.1 An overview of qualitative approaches and methods in HCI -- 1.2 The space of interpretive qualitative studies in HCI -- 1.3 Overview of topics --
505 8 _a2. Planning a study -- 2.1 So, you've got this great idea or burning question -- 2.2 Planning and preparation -- 2.3 Being realistic: resources and constraints -- 2.4 Ethics and informed consent -- 2.5 Accommodating researcher biases and pre-existing theory when planning a study -- 2.6 Summary and checklist: planning a study --
505 8 _a3. Sampling and recruitment -- 3.1 Approaches to sampling -- 3.2 Sampling in practice: recruiting participants -- 3.3 Sampling in practice: negotiating access -- 3.4 How many participants? -- 3.5 Summary and checklist: recruiting participants --
505 8 _a4. Gathering data -- 4.1 The role of the researcher -- 4.2 Observation -- 4.3 Think-aloud -- 4.4 Semi-structured interviews -- 4.5 Focus groups -- 4.6 Diary studies and autoethnography -- 4.7 Working with existing sources -- 4.8 Summary and checklist: data gathering --
505 8 _a5. Analysing data -- 5.1 From buckets to causal narratives: different approaches to coding and analysing data -- 5.2 A pragmatic approach to analysis -- 5.3 Tools for qualitative data analysis -- 5.4 Thematic analysis -- 5.5 Illustrative example -- 5.6 Top-down approaches to analysis -- 5.7 Summary and checklist: analysing data --
505 8 _a6. Paradigms and strategies -- 6.1 Research paradigms -- 6.2 Research strategies -- 6.2.1 Basing a study on a particular theoretical perspective -- 6.2.2 Theory shaping analysis -- 6.2.3 Ethnomethodology -- 6.2.4 Contextual inquiry -- 6.2.5 Participant observation and action research -- 6.2.6 Grounded theory -- 6.3 Mixed methods and staged approaches -- 6.4 Responding to the situation -- 6.5 Summary and checklist: study shaping issues --
505 8 _a7. Reporting -- 7.1 Communicating quality through reporting -- 7.2 Summary and checklist: reporting a study --
505 8 _a8. Ensuring quality in qualitative research -- 8.1 Starting with the basics -- 8.2 Building quality into the process -- 8.3 External validation: inter-rater reliability, triangulation and respondent validation -- 8.4 Summary and checklist: quality of qualitative research --
505 8 _a9. Conclusions and further resources -- 9.1 Qualitative research: a space of possibilities -- 9.2 Further resources -- 9.3 Going behind the scenes -- Bibliography -- Authors' biographies.
506 1 _aAbstract freely available; full-text restricted to subscribers or individual document purchasers.
510 0 _aCompendex
510 0 _aINSPEC
510 0 _aGoogle scholar
510 0 _aGoogle book search
520 3 _aHuman-Computer Interaction (HCI) addresses problems of interaction design: understanding user needs to inform design, delivering novel designs that meet user needs, and evaluating new and existing designs to determine their success in meeting user needs. Qualitative methods have an essential role to play in this enterprise, particularly in understanding user needs and behaviours and evaluating situated use of technology. Qualitative methods allow HCI researchers to ask questions where the answers are more complex and interesting than "true" or "false," and may also be unexpected. In this lecture, we draw on the analogy of making a documentary film to discuss important issues in qualitative HCI research: historically, films were presented as finished products, giving the viewer little insight into the production process; more recently, there has been a trend to go behind the scenes to expose some of the painstaking work that went into creating the final cut. Similarly, in qualitative research, the essential work behind the scenes is rarely discussed. There are many "how to" guides for particular methods, but few texts that start with the purpose of a study and then discuss the important details of how to select a suitable method, how to adapt it to fit the study context, or how to deal with unexpected challenges that arise. We address this gap by presenting a repertoire of qualitative techniques for understanding user needs, practices and experiences with technology for the purpose of informing design. We also discuss practical considerations such as tactics for recruiting participants and ways of getting started when faced with a pile of interview transcripts. Our particular focus is on semi-structured qualitative studies, which occupy a space between ethnography and surveys--typically involving observations, interviews and similar methods for data gathering, and methods of analysis based on systematic coding of data. Just as a documentary team faces challenges that often go unreported when arranging expeditions or interviews and gathering and editing footage within time and budget constraints, so the qualitative research team faces challenges in obtaining ethical clearance, recruiting participants, analysing data, choosing how and what to report, etc. We present illustrative examples drawn from prior experience to bring to life the purpose, planning and practical considerations of doing qualitative studies for interaction design. We include takeaway checklists for planning, conducting, reporting and evaluating semi-structured qualitative studies.
530 _aAlso available in print.
588 _aTitle from PDF title page (viewed on April 16, 2016).
650 0 _aHuman-computer interaction
_xResearch.
653 _aqualitative methods
653 _aQDA
653 _agrounded theory
653 _aThematic Analysis
653 _aEthnography
653 _aObservational studies
653 _ainterview studies
700 1 _aFurniss, Dominic.,
_eauthor.
700 1 _aMakri, Stephann.,
_eauthor.
776 0 8 _iPrint version:
_z9781627057592
830 0 _aSynthesis digital library of engineering and computer science.
830 0 _aSynthesis lectures on human-centered informatics ;
_v# 34.
_x1946-7699
856 4 2 _3Abstract with links to resource
_uhttp://ieeexplore.ieee.org/servlet/opac?bknumber=7450876
999 _c562207
_d562207