000 06355nam a2200685 i 4500
001 7087853
003 IEEE
005 20200413152917.0
006 m eo d
007 cr cn |||m|||a
008 150426s2015 caua foab 000 0 eng d
020 _a9781627057509
_qebook
020 _z9781627057493
_qprint
024 7 _a10.2200/S00635ED1V01Y201503HCI029
_2doi
035 _a(CaBNVSL)swl00404860
035 _a(OCoLC)908031953
040 _aCaBNVSL
_beng
_erda
_cCaBNVSL
_dCaBNVSL
050 4 _aHD69.T54
_bM275 2015
082 0 4 _a005.369
_223
100 1 _aMark, Gloria.,
_eauthor.
245 1 0 _aMultitasking in the digital age /
_cGloria Mark.
264 1 _aSan Rafael, California (1537 Fourth Street, San Rafael, CA 94901 USA) :
_bMorgan & Claypool,
_c2015.
300 _a1 PDF (xv, 97 pages) :
_billustrations.
336 _atext
_2rdacontent
337 _aelectronic
_2isbdmedia
338 _aonline resource
_2rdacarrier
490 1 _aSynthesis lectures on human-centered informatics,
_x1946-7699 ;
_v# 29
538 _aMode of access: World Wide Web.
538 _aSystem requirements: Adobe Acrobat Reader.
500 _aPart of: Synthesis digital library of engineering and computer science.
504 _aIncludes bibliographical references (pages 85-95).
505 0 _a1. Introduction --
505 8 _a2. What is multitasking? --
505 8 _a3. What contributes to multitasking? -- 3.1 Abundance of information available -- 3.2 Number of tasks and projects in which people are involved -- 3.3 Size of workplace social networks -- 3.4 The ease and speed of accessing information -- 3.5 The computer interface -- 3.6 The structure of hypermedia -- 3.7 Cultural assumptions with technology -- 3.8 Physical arrangement of office space --
505 8 _a4. Multitasking in information work -- 4.1 Work fragmentation -- 4.2 Measuring multitasking activity in situ -- 4.3 Multitasking: switching events -- 4.4 Multitasking among devices -- 4.5 Working spheres -- 4.5.1 Central and peripheral working spheres -- 4.5.2 Working spheres without "nonsignificant" disruptions -- 4.5.3 Metawork -- 4.5.4 Work fragmentation and time of day -- 4.6 Summary and discussion: multitasking and fragmented work --
505 8 _a5. Interruptions -- 5.1 Types of interruptions: external and internal -- 5.1.1 Self-interruptions -- 5.2 Interruptions and work -- 5.2.1 Work role -- 5.2.2 Communications and interruptions -- 5.3 Interruptions and the environment -- 5.3.1 Collocation in the workplace -- 5.3.2 Organizational environment -- 5.3.3 Time of day -- 5.4 Individual differences -- 5.4.1 Gender -- 5.4.2 Personality traits -- 5.5 Consequences of interruptions -- 5.5.1 Resumption of interrupted work -- 5.5.2 Interruptions and context -- 5.5.3 Interruptions and stress -- 5.5.4 Control of interruptions -- 5.6 Summary and discussion: the nature of interruptions with digital media --
505 8 _a6. Email -- 6.1 Email overload -- 6.2 Email and multitasking -- 6.3 Cutting off email: a study -- 6.4 Email and stress -- 6.5 Perspectives on cutting off email -- 6.5.1 Social norms and email use -- 6.6 Email, mood, and focused attention -- 6.7 Summary and discussion: email and multitasking -- 6.7.1 The continual flow of email -- 6.7.2 The effort of "doing" email -- 6.7.3 Social norms associated with email -- 6.7.4 Email as a representation of working spheres --
505 8 _a7. Focus -- 7.1 Concepts of attention focus -- 7.2 A theoretical framework of attention focus -- 7.3 Patterns of attentional states -- 7.4 Attentional state and mood -- 7.5 Attentional state and susceptibility to distraction -- 7.6 Summary and discussion: focused attention in the workplace --
505 8 _a8. Conclusions -- References -- Author biography.
506 1 _aAbstract freely available; full-text restricted to subscribers or individual document purchasers.
510 0 _aCompendex
510 0 _aINSPEC
510 0 _aGoogle scholar
510 0 _aGoogle book search
520 3 _aIn our digital age we can communicate, access, create, and share an abundance of information effortlessly, rapidly, and nearly ubiquitously. The consequence of having so many choices is that they compete for our attention: we continually switch our attention between different types of information while doing different types of tasks--in other words, we multitask. The activity of information workers in particular is characterized by the continual switching of attention throughout the day. In this book, empirical work is presented, based on ethnographic and sensor data collection, which reveals how multitasking affects information workers' activities, mood, and stress in real work environments. Multitasking is discussed from various perspectives: activity switching, interruptions as triggers for activity switching, email as a major source of interruptions, and the converse of distractions: focused attention. All of these factors are components of information work. This book begins by defining multitasking and describing different research approaches used in studying multitasking. It then describes how multiple factors occur to encourage multitasking in the digitally-enabled workplace: the abundance and ease of accessing information, the number of different working spheres, the workplace environment, attentional state, habit, and social norms. Empirical work is presented describing the nature of multitasking, the relationship of different types of interruptions and email with overload and stress, and patterns of attention focus. The final chapter ties these factors together and discusses challenges that information workers in our digital age face.
530 _aAlso available in print.
588 _aTitle from PDF title page (viewed on April 26, 2015).
650 0 _aHuman multitasking.
653 _amultitasking
653 _ainterruptions
653 _aattention focus
653 _aemail
653 _ainformation work
653 _asensors
653 _ain situ study
776 0 8 _iPrint version:
_z9781627057493
830 0 _aSynthesis digital library of engineering and computer science.
830 0 _aSynthesis lectures on human-centered informatics ;
_v# 29.
_x1946-7699
856 4 2 _3Abstract with links to resource
_uhttp://ieeexplore.ieee.org/servlet/opac?bknumber=7087853
999 _c562129
_d562129