000			03741nam a22005055i 4500
001			978-3-540-74489-4
003			DE-He213
005			20161121231002.0
007			cr nn 008mamaa
008			100301s2008 gw | s |||| 0|eng d
020			_a9783540744894 _9978-3-540-74489-4
024	7		_a10.1007/978-3-540-74489-4 _2doi
050		4	_aHF4999.2-6182
050		4	_aHD28-70
072		7	_aKJ _2bicssc
072		7	_aBUS042000 _2bisacsh
082	0	4	_a650 _223
245	1	0	_aServices Science _h[electronic resource] : _bFundamentals, Challenges and Future Developments / _cedited by Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn.
264		1	_aBerlin, Heidelberg : _bSpringer Berlin Heidelberg, _c2008.
300			_aVI, 172 p. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
505	0		_aEditorial -- Editorial -- Services Science — Necessity and Conceptual Fundamentals -- Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines -- Service Engineering — A Transdisciplinary Approach in Service Research -- Services Science — Focus Research -- International Service Research — Status Quo, Developments, and Consequences for the Emerging Services Science -- Research on Services: From Exploring the “Residual” to Services Science -- Services Science — A Computer Scientist’s Perspective -- Research Needs in the European Service Sector — An Application-Oriented Perspective -- Services Science — Focus Teaching -- The Evolution and Discovery of Services Science in Business Schools -- The Perspective of Computer Science -- The Perspective of ABB Automation GmbH -- The Perspective of AFSM International -- Services Science — Focus Collaboration -- Services Science — Where Practice Meets Theory -- Services Science with a Focus on Academia and Company Collaboration -- The Perspective of Informatics -- The Perspective of Service Industries — The Perspective of Siemens AG -- The Perspective of IBM Deutschland GmbH.
520			_aThe service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service sector, services science must be established as an academic discipline. But the path in pursuit of this goal is riddled with challenges, especially in the fields of services research, service-oriented education and service-related collaborations. This book includes detailed articles and short statements on each field, written by academics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century. The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference.
650		0	_aBusiness.
650		0	_aManagement science.
650		0	_aManagement.
650		0	_aIndustrial organization.
650	1	4	_aBusiness and Management.
650	2	4	_aBusiness and Management, general.
650	2	4	_aIndustrial Organization.
650	2	4	_aManagement.
700	1		_aStauss, Bernd. _eeditor.
700	1		_aEngelmann, Kai. _eeditor.
700	1		_aKremer, Anja. _eeditor.
700	1		_aLuhn, Achim. _eeditor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9783540744870
856	4	0	_uhttp://dx.doi.org/10.1007/978-3-540-74489-4
912			_aZDB-2-SBE
950			_aBusiness and Economics (Springer-11643)
999			_c506849 _d506849