000 06463nam a22005295i 4500
001 978-0-387-09768-8
003 DE-He213
005 20161121230711.0
007 cr nn 008mamaa
008 100301s2008 xxu| s |||| 0|eng d
020 _a9780387097688
_9978-0-387-09768-8
024 7 _a10.1007/978-0-387-09768-8
_2doi
050 4 _aQD415-436
072 7 _aPNN
_2bicssc
072 7 _aSCI013040
_2bisacsh
082 0 4 _a547
_223
245 1 0 _aInformation Technology in the Service Economy: Challenges and Possibilities for the 21st Century
_h[electronic resource] :
_bIFIP TC8 WG8.2 International Working Conference August 10–13, 2008, Toronto, Ontario, Canada /
_cedited by Michael Barrett, Elizabeth Davidson, Catherine Middleton, Janice I. DeGross.
246 3 _aIFIP TC8 WG8.2 International Working Conference August 10-13, 2008, Toronto, Ontario, Canada
264 1 _aBoston, MA :
_bSpringer US,
_c2008.
300 _aXII, 388 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aIFIP — The International Federation for Information Processing,
_x1868-4238 ;
_v267
505 0 _aConceptualizing and Theorizing about IT-Enabled Services -- Exploring the Diversity of Service Worlds in the Service Economy -- ICTs and Global Working in a Non-Flat World -- Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study -- Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study -- Service System Innovation -- Rhizomatic Informatics: The Case of Ivy University -- The Influence of Subgroup Dynamics on Knowledge Coordination in Distributed Software Development Teams: A Transactive Memory System and Group Faultline Perspective -- The Service Behind the Service: Sensegiving in the Service Economy -- IT-Enabled Services in Industry Settings -- Possibilities and Challenges of Transition to Ambulant Health Service Delivery with ICT Support in Psychiatry -- Transforming Work Practices in a Complex Environment -- Virtuality and Non-Virtuality in Remote Stock Trading -- Bazaar by Design: Managing Interfirm Exchanges in an Open Source Service Network -- Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor -- The Computerization of Service: Evidence of Information and Communication Technologies in Real Estate -- IT-Enabled Change in Public Sector Services -- E-Government and Changes in the Public Sector: The Case of Greece -- Bandwithing Together: Municipalities as Service Providers in a Policy Environment -- Analyzing Public Open Source Policy: The Case Study of Venezuela -- Co-Orienting the Object: An Activity-Theoretical Analysis of the UK’s National Program for Information Technology -- A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa -- Outsourcing and Globalization of IT Services -- Legitimacy Management and Trust in Offshoring Information Technology Services -- Information Technology Outsourcing in the Service Economy: Client Maturity and Knowledge/Power Asymmetries -- How Information Systems Providers Develop and Manage Expertise and Leverage Their Client Relationships for Competitive Advantage -- Mind the Gap! Understanding Knowledge in Global Software Teams -- Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India -- Panels -- Turning Products into Services and Services into Products: Contradictory Implications of Information Technology in the Service Economy -- Information Systems and the Service Economy: A Multidimensional Perspective -- The Servicitization of Peer Production: Reflections on the Open Source Software Experience -- eHealth: Redefining Health Care in the Light of Technology -- Workshop Paper Contributions -- The Information Services View -- An Epistemology of Organizational Emergence: The Tripartite Domains of Organizational Discourse and the Servitization of IBM -- Organizational Learning in Health Care: Situating Free and Open Source Software -- Understanding the Exchange Intention of an Individual Blogger -- Toward Understanding the Capability Cycle of Software Process Improvement: A Case Study of a Software Service Company -- A Case Study Approach to Examining Service Information Requirements.
520 _aInternational Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit www.springer.com. For more information about IFIP, please visit www.ifip.org.
650 0 _aChemistry.
650 0 _aOrganic chemistry.
650 0 _aComputer science.
650 0 _aE-commerce.
650 1 4 _aChemistry.
650 2 4 _aOrganic Chemistry.
650 2 4 _aComputer Science, general.
650 2 4 _ae-Commerce/e-business.
700 1 _aBarrett, Michael.
_eeditor.
700 1 _aDavidson, Elizabeth.
_eeditor.
700 1 _aMiddleton, Catherine.
_eeditor.
700 1 _aDeGross, Janice I.
_eeditor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9780387097671
830 0 _aIFIP — The International Federation for Information Processing,
_x1868-4238 ;
_v267
856 4 0 _uhttp://dx.doi.org/10.1007/978-0-387-09768-8
912 _aZDB-2-SCS
950 _aComputer Science (Springer-11645)
999 _c502680
_d502680