000 00305pas a2200097 454500
008 160820b1986 xxu||||| |||| 00| 0 eng d
022 _a0887-6045
245 _aJOURNAL OF SERVICES MARKETING
260 _aBINGLEY UK
_bEMERALD GROUP PUBLISHING LTD.
_c1986
906 _a21(1), 2007+
_b7/Yr
_cOnline
_dJan - Dec,2015
999 _c476248
_d476248