| 000 | 00394ngm a2200133 454500 | ||
|---|---|---|---|
| 082 |
_aA154198 _bA2.4 |
||
| 100 | _aFitzsimmons, James A | ||
| 110 | _aFitzsimmons, Mona J | ||
| 245 | 1 |
_aService management [5th ed.] _bOperations, strategy, and information technology |
|
| 260 |
_a _bMcgraw-Hill _c2006 |
||
| 690 | _a658 F584S5 | ||
| 953 | _aCD-ROM accompanied with Book | ||
| 997 | _aER3108 CARS R | ||
| 999 |
_c378936 _d378936 |
||