000 00303ngm a2200121 454500
082 _aA137140
_bA1.3
100 _aFryman, Mark A
245 1 _aQuality and process improvement
260 _a
_bDelmar
_c2002
690 _a658.562 F949q
953 _aCD-ROM accompanied with Book
997 _aER1281 CARS R
999 _c378169
_d378169