000 | 00651pam a2200193a 44500 | ||
---|---|---|---|
008 | 160408b2014 xxu||||| |||| 00| 0 eng d | ||
020 | _a9783319059747 | ||
040 | _aP K Kelkar Library, IIT Kanpur | ||
082 |
_a658 _bD833 |
||
100 | _a | ||
245 | 0 |
_aDriving service productivity _bvalue-creation through innovation _cedited by John Bessant, Claudia Lehmann and Kathrin M. Moslein |
|
260 |
_aSwitzerland _bSpringer _c2014 |
||
300 | _ax, 230p | ||
440 |
_aManagement For Professionals _v |
||
650 | _aService industrials -- Management | ||
650 | _aIndustrial productivity | ||
700 | _aBessant, John, Ed. | ||
997 | _aA180579 C | ||
999 |
_c376287 _d376287 |