000 00709pam a2200217a 44500
005 20170117103400.0
008 160408b2011 xxu||||| |||| 00| 0 eng d
020 _a9781441979032
040 _cIITK
041 _aeng
082 _a004.622
_bSe69
245 0 _aService systems implementation
_cedited by Haluk Demirkan, James C. Spohrer and Vikas Krishna
260 _aNew York
_bSpringer
_c2011
300 _axxvi, 307p
440 _aService science: research and innovations in the service economy / edited by Bill Hefley
650 _aBusiness enterprises computer network
700 _aDemirkan, Haluk [ed.]
700 _aSpohrer, James C [ed.]
700 _aKrishna, Vikas [ed.]
942 _cBK
999 _c369778
_d369778