000 | 00528pam a2200157a 44500 | ||
---|---|---|---|
008 | 160408b2010 xxu||||| |||| 00| 0 eng d | ||
020 | _a9780470423325 | ||
040 | _aIIT, Kanpur | ||
082 |
_a658 _bC362s |
||
100 | _aChang, C.M. | ||
245 | 0 |
_aService systems management and engineering _bcreating strategic differentiation and operational excellence _cC.M. Chang |
|
260 |
_aNew Jersey _bJohn Wiley & Sons _c2010 |
||
300 | _axxx, 690p | ||
650 | _aSystems engineering | ||
997 | _aA169060 C | ||
999 |
_c367014 _d367014 |