| 000 | 00528pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160408b2010 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780470423325 | ||
| 040 | _aIIT, Kanpur | ||
| 082 |
_a658 _bC362s |
||
| 100 | _aChang, C.M. | ||
| 245 | 0 |
_aService systems management and engineering _bcreating strategic differentiation and operational excellence _cC.M. Chang |
|
| 260 |
_aNew Jersey _bJohn Wiley & Sons _c2010 |
||
| 300 | _axxx, 690p | ||
| 650 | _aSystems engineering | ||
| 997 | _aA169060 C | ||
| 999 |
_c367014 _d367014 |
||