| 000 | 00560pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408b2008 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780618641802 | ||
| 040 | _aIIT, Kanpur | ||
| 082 |
_a658.8 _bF54i3 |
||
| 100 | _aFisk, Raymond P. | ||
| 245 |
_aInteractive services marketing _cRaymond P. Fisk, Stephen J. Grove and Joby John |
||
| 250 | _a3rd | ||
| 260 |
_aBoston _bHoughton Mifflin _c2008 |
||
| 300 | _axxiv, 276p | ||
| 650 | _aServices industries -- Marketing | ||
| 700 | _aGrove, Stephen J. | ||
| 997 | _aA164258 C | ||
| 999 |
_c363079 _d363079 |
||