000 00525pam a2200181a 44500
008 160408b2005 xxu||||| |||| 00| 0 eng d
020 _a0471682918
082 _a658.4013
_bEL39S
100 _aEl-Haik,Basem
245 1 _aSERVICE DESIGN FOR SIX SIGMA
_cA ROAD MAP FOR EXCELLENCE
260 _a
_bWiley-Liss, Inc., Hoboken, N. J.
_c2005
300 _axxi,424
650 _aSix Sigma (Quality Control Standard)
650 _aTotal Quality Management
700 _aRoy,David M.
964 _gCIRC
997 _aA159041 C
999 _c355530
_d355530