000 00526pam a2200169a 44500
008 160408b2002 xxu||||| |||| 00| 0 eng d
020 _a0471078727
082 _a658.4013
_bN644B
100 _aNiven,Paul R.
245 1 _aBALANCED SCORECARD STEP-BY-STEP
_cMAXIMIZING PERFORMANCE AND MAINTAINING RESULTS
260 _a
_bJohn Wiley & Sons, New York
_c2002
300 _axviii,334
650 _aOrganizational Effectiveness -- Measurement
650 _aPerformance -- Measurement
964 _gCIRC
997 _aA154756 C
999 _c354441
_d354441