| 000 | 00516pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408b2006 xxu||||| |||| 00| 0 eng d | ||
| 082 |
_a658 _bF584S5 |
||
| 100 | _aFitzsimmons,James A. | ||
| 245 | 1 |
_aSERVICE MANAGEMENT _cOPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY |
|
| 250 | _a5th | ||
| 260 |
_a _bMcgraw-Hill, Boston _c2006 |
||
| 300 | _axiv,605 | ||
| 500 | _aWith Cd-Rom | ||
| 650 | _aService Industries -- Management | ||
| 700 | _aFitzsimmons,Mona J | ||
| 964 |
_cText _gTEXT |
||
| 997 | _aA154197 C | ||
| 999 |
_c353732 _d353732 |
||