| 000 | 00458pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160408b2005 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0761932968 | ||
| 082 |
_a658.812 _bSE75C |
||
| 100 | _aSeth,Rakesh | ||
| 245 | 1 |
_aCREATING CUSTOMER DELIGHT _cTHE HOW AND WHY OF CRM |
|
| 260 |
_a _bResponse Books, New Delhi _c2005 |
||
| 300 | _a154 | ||
| 650 | _aCustomer Relations -- Management | ||
| 700 | _aSeth,Kirti | ||
| 964 | _gCIRC | ||
| 997 | _aA153225 C | ||
| 999 |
_c352565 _d352565 |
||