| 000 | 00503pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9812406034 | ||
| 082 |
_a658.8 _bH675E2 |
||
| 100 | _aHoffman,K. Douglas | ||
| 245 | 1 |
_aESSENTIALS OF SERVICES MARKETING _cCONCEPTS, STRATEGIES AND CASES |
|
| 250 | _a2nd | ||
| 260 |
_a _bThomson, Singapore _c2002 |
||
| 300 | _axxi,569 | ||
| 650 | _aServices Industries -- Marketing | ||
| 700 | _aBateson,John E.G. | ||
| 964 | _gCIRC | ||
| 997 | _aA150796 C | ||
| 999 |
_c351121 _d351121 |
||