000 00542pam a2200181a 44500
008 160408b2004 xxu||||| |||| 00| 0 eng d
020 _a8176499463
082 _a658.812
_bD26H
100 _aDas,Kallol
245 1 _aH-CRM
_cTHE KEY TO LIFELONG BUSINESS RELATIONSHIPS
260 _a
_bViva Books Pvt. Ltd., New Delhi
_c2004
300 _axix,224
500 _aIncludes Bibliographical References And Indexes
650 _aCustomer Relations -- Management
650 _aRelationship Marketing
964 _gCIRC
997 _aA149461 C
999 _c348098
_d348098