000 | 00542pam a2200181a 44500 | ||
---|---|---|---|
008 | 160408b2004 xxu||||| |||| 00| 0 eng d | ||
020 | _a8176499463 | ||
082 |
_a658.812 _bD26H |
||
100 | _aDas,Kallol | ||
245 | 1 |
_aH-CRM _cTHE KEY TO LIFELONG BUSINESS RELATIONSHIPS |
|
260 |
_a _bViva Books Pvt. Ltd., New Delhi _c2004 |
||
300 | _axix,224 | ||
500 | _aIncludes Bibliographical References And Indexes | ||
650 | _aCustomer Relations -- Management | ||
650 | _aRelationship Marketing | ||
964 | _gCIRC | ||
997 | _aA149461 C | ||
999 |
_c348098 _d348098 |