| 000 | 00471pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160408b2003 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a159790545 | ||
| 082 |
_a658.4012 _bAL26S |
||
| 100 | _aAlexander,James A. | ||
| 245 | 1 |
_aS-BUSINESS _cREINVENTING THE SERVICES ORGANIZATION |
|
| 260 |
_a _bSelect Books Inc., New Yark _c2003 |
||
| 300 | _a251 | ||
| 650 | _aService Industries -- Management | ||
| 700 | _aHordes,Mark W. | ||
| 964 | _gCIRC | ||
| 997 | _aA147232 C | ||
| 999 |
_c347391 _d347391 |
||