| 000 | 00474pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160408b1995 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0844233196 | ||
| 082 |
_a658.812 _bC884C |
||
| 100 | _aCross,Richard,Smith,Janet | ||
| 245 | 1 |
_aCUSTOMER BONDING _c5 STEPS TO LASTING CUSTOMER LOYALTY |
|
| 260 |
_a _bNtc Business Books,New York _c1995 |
||
| 300 | _axix,254 | ||
| 650 | _aCustomer Relations | ||
| 650 | _aCustomer Service | ||
| 964 | _gCIRC | ||
| 997 | _aA126785 C | ||
| 999 |
_c347130 _d347130 |
||