| 000 | 00543pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160408b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1574443259 | ||
| 082 |
_a658.4013 _bEN89T |
||
| 100 | _aEhrlich,Betsi Harris | ||
| 245 | 1 |
_aTRANSACTIONAL SIX SIGMA AND LEAN SERVICING _cLEVERAGING MANUFACTURING CONCEPTS TO ACHIEVE WORLD-CLASS SERVICE |
|
| 260 |
_a _bSt. Lucie Press, Boca Raton _c2002 |
||
| 300 | _a271 | ||
| 650 | _aService Industries -- Management | ||
| 650 | _aTotal Quality Management | ||
| 964 | _gCIRC | ||
| 997 | _aA140575 C | ||
| 999 |
_c343365 _d343365 |
||