| 000 | 00464pam a2200169a 44500 | ||
|---|---|---|---|
| 008 | 160408b2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8186830995 | ||
| 082 |
_a658.84 _bT786E |
||
| 100 | _aTschohl,John | ||
| 245 | 1 |
_aE-SERVICE _cSPEED, TECHNOLOGY AND PRICE BUILT AROUND SERVICE |
|
| 260 |
_a _bPentagon Press,New Delhi _c2001 |
||
| 300 | _axii,199 | ||
| 650 | _aElectronic Commerce | ||
| 650 | _aCustomer Service | ||
| 964 | _gCIRC | ||
| 997 | _aA142963 C | ||
| 999 |
_c343328 _d343328 |
||