| 000 | 00537pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408b1998 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0873893832 | ||
| 082 |
_a658.812 _bC951O |
||
| 100 | _aCusack,Michael | ||
| 245 | 1 |
_aONLINE CUSTOMER CARE _cAPPLYING TODAY'S TECHNOLOGY TO ACHIEVE WORLD-CIASS COSTOMER INTERACTION |
|
| 260 |
_a _bAsqc Quality Press, Milwankee _c1998 |
||
| 300 | _axiv,265 | ||
| 650 | _aTele Shooping | ||
| 650 | _aCustomer Relations | ||
| 650 | _aInternet Marketing | ||
| 964 | _gCIRC | ||
| 997 | _aA138100 C | ||
| 999 |
_c341584 _d341584 |
||