| 000 | 00592pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408bc1999 xxu||||| |||| 00| 0 eng d | ||
| 082 |
_a658.812 _bG959M |
||
| 100 | _aGupta,Nirmal K. | ||
| 245 | 1 |
_aMODI XEROX AND XEL MARKETING _cDO THEY REALLY EXCEL ? (A) |
|
| 260 |
_a _bIndian Institute Of Management, Ahmedabad _cc1999 |
||
| 300 | _a6 | ||
| 440 |
_aIndian Institute Of Management, Ahmedabad _vMar-322 |
||
| 650 | _aCustomer Services | ||
| 650 | _aXerox Corporation -- Customer Services -- Case Studies | ||
| 650 | _aConsumer Satisfaction | ||
| 964 | _gCIRC | ||
| 997 | _aA139271 C | ||
| 999 |
_c341314 _d341314 |
||