| 000 | 00475pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160408b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8178085682 | ||
| 082 |
_a658.812 _bD983C |
||
| 100 | _aDyche,Jill | ||
| 245 | 1 |
_aCRM HANDBOOK _cA BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT |
|
| 260 |
_a _bPearson Education ( Singapore ) Pte. Ltd., Delhi _c2002 |
||
| 300 | _axxiv,307 | ||
| 650 | _aCustomer Relations -- Management | ||
| 964 | _gCIRC | ||
| 997 | _aA137783 C | ||
| 999 |
_c339781 _d339781 |
||