000 00586pam a2200193a 44500
008 160408bc2001 xxu||||| |||| 00| 0 eng d
020 _a8178083264
082 _a658.4038
_bT543E
100 _aTiwana,Amrit
245 1 _aESSENTIAL GUIDE TO KNOWLEDGE MANAGEMENT
_cE-BUSINESS AND CRM APPLICATIONS
260 _a
_bPearson Education ( Singapore ) Pte. Ltd., Delhi
_cc2001
300 _axxiv,315
440 _aEssential Guide Series
_v
650 _aKnowledge Management
650 _aElectronic Commerce
650 _aCustomer Relations
964 _gCIRC
997 _aA137214 C
999 _c339474
_d339474