000 00486pam a2200181a 44500
008 160408bc2000 xxu||||| |||| 00| 0 eng d
020 _a0130173967
082 _a658
_bSE69
100 _aHaksever,Cengiz,Render,Barry
245 1 _aSERVICE MANAGEMENT AND OPERATIONS
250 _a2nd
260 _a
_bPrentice Hall, New Jersey
_cc2000
300 _axx,584
650 _aService Industries -- Management
700 _aRussell,Roberta S
964 _gCIRC
997 _aA133512 C
999 _c339134
_d339134