| 000 | 00559pam a2200193a 44500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 160408b2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a3528057521 | ||
| 040 | _cIIT Kanpur | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bC969 |
||
| 245 | 1 |
_aCUSTOMER RELATIONSHIP MANAGEMENT _bthe ultimate guide to the efficient use of CRM _cedited by SCN Education B. V. |
|
| 250 | _a1 | ||
| 260 |
_bVieweg & Sons _c2001 _aBraunschweig |
||
| 300 | _a406p | ||
| 650 | _aCustomer Relations -- Management | ||
| 700 | _aB.V., SCN Education [ed.] | ||
| 942 | _cBK | ||
| 999 |
_c338585 _d338585 |
||