| 000 | 00466pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160408b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0130930180 | ||
| 082 |
_a647.95068 _bM365A |
||
| 100 | _aMartin,William B. | ||
| 245 | 1 |
_aQUALITY SERVICE _cWHAT EVERY HOSPITALITY MANAGER NEEDS TO KNOW |
|
| 260 |
_a _bPrentice-Hall International, Upper Saddle River _c2002 |
||
| 300 | _axvii,202 | ||
| 650 | _aHospitality Industry | ||
| 964 | _gCIRC | ||
| 997 | _aA141277 C | ||
| 999 |
_c337466 _d337466 |
||