000 00466pam a2200181a 44500
008 160408b1997 xxu||||| |||| 00| 0 eng d
020 _a8173713316
082 _a651.73
_bF775T
100 _aForsyth,Patrick
245 1 _aTELEPHONE SKILLS
260 _a
_bUniversities Press, Hyderabad
_c1997
300 _a67
440 _aManagement Shapers
_v
650 _aTelephone In Business
650 _aTelephone Etiquette
964 _gCIRC
997 _aA133990 C
999 _c337134
_d337134