| 000 | 00496pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160408bc2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0201710064 | ||
| 082 |
_a658.812 _bC844E |
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| 100 | _aCraig,James | ||
| 245 | 1 |
_aE-BUSINESS READINESS _cA CUSTOMER-FOCUSED FRAMEWORK |
|
| 260 |
_a _bAddision -Wesley, San Francisco _cc2001 |
||
| 300 | _axxviii,437 | ||
| 650 | _aElectronic Commerce | ||
| 650 | _aCostomer Relations | ||
| 700 | _aJutla,Dawn | ||
| 964 | _gCIRC | ||
| 997 | _aA133956 C | ||
| 999 |
_c336280 _d336280 |
||