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_aANALYSIS OF CUSTOMER SATISFACTION DATA _cA COMPREHENSIVE GUIDE TO MULTIVARIATE STATISTICAL ANALYSIS IN CUSTOMER SATISFACTION, LOYALTY, AND SERVICE QUALITY RESEARCH |
|
| 260 |
_a _bAsqc Quality Press, Milwankee _cc2000 |
||
| 300 | _axvii,243 | ||
| 650 | _aConsumer Satisfaction -- Statistical Methods | ||
| 700 | _aRao,T R | ||
| 964 | _gCIRC | ||
| 997 | _aA136435 C | ||
| 999 |
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