000 00615pam a2200181a 44500
008 160408b1999 xxu||||| |||| 00| 0 eng d
020 _a1856043363
082 _a020
_bK623I
100 _aKinnell,Margaret,Usherwood,Bob
245 1 _aIMPROVING LIBRARY AND INFORMATION SERVICES THROUGH SELF-ASSESSMENT
_cA GUIDE FOR SENIOR MANAGERS AND STAFF DEVELOPERS
260 _a
_bLibrary Association, London
_c1999
300 _a180
500 _aBritish Library Research Innovation Report 172.
650 _aLibris (Information Retrieval Systems)
700 _aJones,Kathryn
964 _gCIRC
997 _aA130633 C
999 _c333820
_d333820