| 000 | 00538pam a2200193a 44500 | ||
|---|---|---|---|
| 008 | 160408bc1996 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0673991458 | ||
| 082 |
_a658.8 _bR927S |
||
| 100 | _aRust,Ronald D., Zahorik,Anthony J. | ||
| 245 | 1 | _aSERVICE MARKETING | |
| 260 |
_a _bHarper Collins College Pub., New York _cc1996 |
||
| 300 | _axx,508 | ||
| 500 | _aIncludes Index | ||
| 650 | _aService Industries -- Marketing | ||
| 650 | _aCustomer Service | ||
| 700 | _aKeiningham,Timothy L. | ||
| 964 | _gCIRC | ||
| 997 | _aA126171 C | ||
| 999 |
_c330983 _d330983 |
||