000			00453pam a2200169a 44500
008			160408b1997 xxu||||| |||| 00| 0 eng d
020			_a8173410283
082			_a658.4012 _bJ567S
100			_aD,Jitendra M
245	1		_aSTRATEGY AND PRINCIPLES OF SERVICE MANAGEMENT
260			_a _bIndian Publishers, New Delhi _c1997
300			_avi,390
500			_aIncludes Index
650			_aStrategy Management
964			_gCIRC
997			_aA125801 C
999			_c330313 _d330313