000 00444pam a2200169a 44500
008 160408bc1997 xxu||||| |||| 00| 0 eng d
020 _a0195641701
082 _a658.4012
_bD26S
100 _aDas,Ranjan
245 1 _aSTRATEGIC MANAGEMENT OF SERVICES
_cFRAMEWORK AND CASES
260 _a
_bOxford Univ. Pr., Delhi
_cc1997
300 _aix,435
650 _aManagement
650 _aOrganization
964 _gCIRC
997 _aA124632 C
999 _c329141
_d329141