000 00428pam a2200157a 44500
008 160408bc1996 xxu||||| |||| 00| 0 eng d
020 _a0471108049
082 _a658.562
_bT64
100 _aRao,Ashok
245 1 _aTOTAL QUALITY MANAGEMENT
_cA CROSS FUNCTIONAL PERSPECTIVE
260 _a
_bJohn Wiley, New York
_cc1996
300 _axxvi,630
650 _aTotal Quality Management
964 _gCIRC
997 _aA124791 C
999 _c328875
_d328875